Alignora Help Center
Answers for a Better Workspace
Find clear answers about orders, delivery, returns, workspace products, promotions, and support—organized to help you move forward quickly.
Orders & Delivery
01 / 05How much does shipping cost?
Shipping is free on all products. There is no additional standard shipping charge added to your order.
How long will my order take to arrive?
Standard order delivery is 3–5 calendar days.
How can I track my order?
Use the Track Your Order page and enter the requested order information to view available tracking details.
Where can I review products before ordering?
Browse All Collection for the complete assortment, or explore Latest Essentials, Best Sellers, and Deals & Savings for more focused product selections.
Returns & Exchanges
02 / 05What is the return window?
Alignora offers free returns within 30 days.
Can I exchange a product instead of returning it?
Yes. Free exchanges are available within 30 days, giving you flexibility when a different workspace solution is a better fit.
Do I have to pay for a return or exchange?
No. Eligible returns and exchanges within the 30-day window are free.
What should I have ready when requesting support?
Keep your order details and a brief description of what you need help with available. This helps the support team understand your request more efficiently.
Products & Setup
03 / 05What types of workspace products does Alignora offer?
The assortment includes standing desks, compact desks, ergonomic chairs, active stools, monitor arms, laptop stands, ergonomic keyboards, vertical mice, organizers, file holders, cable management, charging stations, footrests, seat cushions, task lights, and privacy panels.
How do I choose between a standing desk and a compact desk?
Start with your available floor area and work habits. Standing desks prioritize flexible working height, while corner and compact desks can make better use of tighter rooms or defined workstation areas.
What products can help improve monitor positioning?
Monitor arms and laptop stands can help raise or reposition screens, free desk space, and create a more adaptable workstation.
What products can help keep my desk organized?
Organizers and trays, file holders, cable-management products, and charging stations are designed to keep frequently used items and connections easier to manage.
Offers & Savings
04 / 05What happens after I subscribe by email?
After a successful email subscription, you receive an automatic 15% sitewide discount. No discount code is required, and the offer is not limited to a first order.
Do selected promotional products receive a larger discount?
Yes. Selected promotional products receive an automatic 20% discount with no discount code required.
Where can I find promotional products?
Visit the Deals & Savings collection to browse products currently highlighted for promotional value.
Do I need to enter a promotional code?
No. The confirmed subscriber discount and selected promotional-product discount are applied automatically when their respective conditions are met.
Support & Service
05 / 05When is customer support available?
Customer support is available 24 hours a day, 7 days a week.
Can I ask for help choosing a workspace product?
Yes. Support can assist with questions about product type, workspace use, general compatibility, ordering, delivery, returns, and exchanges.
Where can I find ergonomic and workspace guidance?
Explore the Ergonomic Guides, Workspace Ideas, Buying Guides, Setup Guides, and Product Care resources for practical guidance across different workspace needs.
What information should I include in a support message?
Include a clear explanation of your question and any relevant order or product details so the support team can understand your request as efficiently as possible.
Simple Order Confidence
Clear Support From Order to Arrival
A considered workspace should be easy to build. Alignora keeps the essential parts of ordering straightforward, with free shipping, a defined delivery window, flexible 30-day returns and exchanges, and support available around the clock.
Workspace Guidance
Start With How You Work
The most useful workspace upgrades begin with your routine. Consider what you reach for most, how much surface area you have, and where greater adjustability or organization would make the biggest difference.
Still Need Help?
Talk With Alignora Support
If your question is specific to an order, a product, delivery, a return, or your workspace setup, our support team is available 24/7.